Monday, October 3, 2011

Not Liking Taget

I'm not liking Target at the moment.
If you are wanting to open a registry there, I would think twice. I have had the WORST time with them. I cant believe how horrible this experience has been. I will make this short, because the story is actually quite long.
So first things first, I'm not even going to complain about how SLOW the website is. When we came home from the honeymoon, I had three UPS notices saying that they tried to deliver a package from Target that required a signature. One said 1st notice, one said 2nd notice, and one said sent back. When I looked over my registry there was only one thing that was bought off my registry that I hadn't received yet, the full length mirror. So I thought that had to be what was trying to be delivered.
When I tried to contact Target to have them resend it, they first told me that they couldn't resend it because once something is sent back, the person who initially bought the item would be refunded. OK, fine. I understand. So then I asked if they could at least let me know who bought it so that I could let them know that I didn't receive their gift, or at least to be able to write a thank you note and tell them then. NOPE! They cant do that. They cant look anything up without the order or tracking number. Well Target, I obviously don't have that info, because I didn't buy the item. So after 5 phone calls, being hung up on 3 times, and being on the phone for at least 3 hours total, I now don't have the full length mirror and someone isn't getting a thank you note who deserves one.
SIDE NOTE**: I guess this could be good. If you are the person who bought the mirror, or you know who did, please let them know that I never got it. THANKS!
Now, onto the next thing. Target advertises that after your wedding, you can buy things off your registry that are still on there and get 10% off. Its called the completion code. So after waiting a few weeks and never receiving the promo code, I called and they informed me that they forgot to send it to me. When I finally received it, I tried to use it online, and it didn't work. I thought maybe because I had one item in my cart that wasn't on my registry that maybe it was getting confused, so I called. Again, I was on the phone for 45 minutes for them to tell me that since one of the items in my cart was free shipping (only one item, not all),  I couldn't use the promo code. ARE YOU KIDDING ME? I got free shipping, that I didn't ask for, and it got me $5.00 off my total for that item, rather than the $21.00 or more that I would have received with the 10% off. So after being on the phone and on hold, I just hung up. I decided to take the item out of my cart that was advertised as free shipping to then be able to use the code, but NO, it still didn't work.
So long story short, the promo code doesn't work. Ha, such a joke! I am so angry at them!
So sorry for the rant (remember I said these would come around sometimes).
In some good news, its Mr. Hunt and I's one month anniversary! We have been married for one whole month. The time had FLOWN! I cant believe its been one month already. It was a great month though for sure. We are so blessed with such great friends and family. We couldn't have asked for a better celebration of love!

1 comment:

Kelly said...

I have heard nothing but bad things about Target Registries. Luckily we didn't have any problems when we registered there, but I hear bad things all of the time from my brides at Dillard's.

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